CCP Games Customer Services
Customer Support for CCP Games products, including EVE Online, EVE Frontier, EVE Galaxy Conquest, and EVE Vanguard, is available 24 hours a day, 7 days a week.
We do not provide phone support for any of our products.
Each product has a Help Center, where users can submit support tickets, access general information, send feedback, and report issues. Alternatively, the support team can be reached via email at the addresses listed below:
- EVE Online Help Center. E-mail: support@eveonline.com
- EVE Frontier Help Center. E-mail: support@evefrontier.com
- EVE Galaxy Conquest Help Center. E-mail: support@evegalaxyconquest.com
- EVE Vanguard Help Center. E-mail: support@evevanguard.com
For Corporate enquiries and Business Development, you can also contact us via E-mail:
- Reykjavík and general contact: info@ccpgames.com
- London: lon@ccpgames.com
- Shanghai: sha@ccpgames.com
CCP Offices
CCP Reykjavík
Bjargargata 1
102 Reykjavík
Iceland
Opening hours: 9am-4pm Mon-Fri
CCP Shanghai
Room 401, Building 6, 800 Show
No. 800 Changde Road
Jing An District
Shanghai
China
Post Code: 200040
CCP London
2nd Floor Tea Auction House
Hays Galleria
Tooley Street
London SE1 2HA
United Kingdom